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Please read carefully the following terms regarding the rights and obligations of the company towards all of you visitors to the site. Visiting our site requires accepting the following terms. Our company reserves the right to change the content of www.ekklisiastika-ioannidis.gr at any time without notice.

Delay of order
To be able to offer you alternative markets and very competitive prices, we order our products from a wide range of suppliers either domestic or international. It is likely that the product you ordered will be delayed by our supplier or has already been discontinued and not available. Among the products we exhibit in our online store, there are rare cases where the supplier suddenly and unannouncedly announces that he is abolishing them. In this case we will contact you directly to give you all the alternatives. During periods of extreme weather or strikes, and in any case of force majeure, which may affect the delivery and delivery of your order.

Product returns
In case the product is different, defective or different quantity / property, the customer returns the products for checking and finding the error. The return can be made after updating to the email "RETURN" or by telephone. The cost of returning the products to the company and the costs of returning to the customer are borne by the customer. Product return is only for product purchased from the online store. If the product is for reimbursement, you can return it within ten (10) business days of purchase if you have a phone call. Returning the product, in this case, can only be made when the product is in its original condition and in a completely original package in the delivered condition.

Links to other websites
The site contains links to third-party websites. Providing links from our business does not imply endorsement of these content. Also, our business is not responsible for the availability or content of these websites or for any damage or injury resulting from the use of such content. Links are provided to facilitate users. Users visit these websites at their sole responsibility.

Customer statements
The Customer declares that all information provided by him during the use of the Site is accurate. The Customer undertakes to cover any damage to our business or affiliates from the use of this Website and the Customer's account from unauthorized individuals.

Limitation of Liability
Our business has no responsibility for any direct or indirect damage or damage that may be caused by the lack of ability to use the Site and any errors, interruptions, defects or delays in the operation of the Site or the transmission of information via the Internet .

Incorrect product price
The company is not responsible for any technical, typographical or spelling errors in the prices or characteristics of the products. If a product has an abnormally low price, without any particulars to justify it, please contact us before ordering the product.

Our business is the sole and exclusive recipient of all copyrights of the content and structure of the Site except for explicit exceptions.

The personal data of the Customers are used, pursuant to Law 2472/97, only for the execution and proof of their orders. This data is not passed on to third parties. The Customer hereby gives his / her consent to the storage and processing of his or her personal data for the purposes of executing and proving his / her orders, providing personalized. The Customer has the right to access every item that he has given us (right to access no. 12 of Law 2472/97) and to raise at any time objections to the processing of the data concerning him (right of objection No. 13 of 2472/97 ). For any use of the right of objection to the processing of the data you can contact our email This email address is being protected from spambots. You need JavaScript enabled to view it. which will be forwarded to our legal partner.

To protect the data trafficted through the Site, software that encrypts communication between your terminal and the e-shop server is used. Decryption of your data is extremely powerful and is considered practically inviolable.

Like most sites on the internet, we also use cookies to recognize the user and offer personalized services.

The use of the Site is at the sole responsibility of the visitor-client. We are not responsible for malicious third party intervention. Visitors to the Site are bound not to harm third parties with malicious use of the Site and that they will not violate their personal data. Visiting the Site implies the unconditional acceptance of the above terms.

After-sales service
For your after-sales service do not hesitate to contact us on the contact line during the opening hours of the store.

Www.ekklisiastika-ioannidis.gr is the sole and exclusive recipient of all copyrights of the content and structure of the Site except for explicit exceptions.

Sending your order means full acceptance of the General Terms and Conditions of this article. The courts of N. Kozani are responsible for each dispute. The contract is governed by Greek law.


External - Aesthetic Defects:

The customer is obliged, upon receipt, to unpack and check the products to confirm the absence of external aesthetic defects and, if present, is entitled to refuse the receipt of the item. In the event of unconditional acceptance by the customer of the delivery of the item, it will be assumed that it has been delivered in an excellent condition externally and without aesthetic defects.

Product returns by business charge:

In all cases where products other than sold are delivered, by type or quantity.

In the event of delivery, the item is damaged, totally or for the most part, the customer must not accept the receipt of the product from the outset and ask for its replacement in consultation with the company.

If it is found that the article has a manufacturing defect (provided this is confirmed by the authorized repairer providing the goodwill) or a lack of property which has previously been agreed in writing with the company.

In the case of return with charge to the company, the products must be returned within 5 days of the approval of the enterprise for return, in the condition received by the customer.

In cases where the company has approved a replacement or product credit, it should be returned with all the documents accompanying the product (eg DAT, Retail and so on) and full packaging . The return of the products at the Company's charge will be effected either by the company's personal and transport means or by courier (only with the partner).

In cases where the business cancels a transaction, provided the products have been previously received and checked by the company, the money will be reimbursed to the customer in the same way as the payment of the money to the customer. In particular, in the case of credit card billing, the company will be obliged to inform the issuing bank about the cancellation of the transaction and the bank will then proceed to any transaction provided for under the contract it has concluded with the customer without any liability of the company most. After this update, the company has no responsibility for the time and manner of execution of the settlement, regulated by the aforementioned contract, and is determined by the bank of the trader.

In the case of cash payment, if the customer had opted for "pickup from the store", the money will be refunded to him by the store from which the product was received. The refund will be made no later than 14 (14) business days.

In case the products are returned incomplete, the e-shop has the right to claim compensation from the customer, the amount of which will be determined by the condition of the products and will unilaterally and unconditionally partially offset this claim against the customer.

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